Shipping

At Protective Sunwear, we are committed to ensuring that your orders are delivered promptly and safely. This Shipping Policy outlines our shipping methods, processing times, and important details regarding international and domestic shipments.

1. Shipping Methods and Delivery Time

We offer standard shipping for all orders placed on protectivesunwear.com. Our standard shipping times are as follows:

• Standard Shipping: Estimated delivery within 10-25 business days.

Please note that shipping times may vary depending on your location, customs processing in your country, and other external factors. Orders are processed and shipped on business days only (Monday-Friday, excluding public holidays).

2. Processing Time

Once your order is placed, it will be processed within 1-3 business days. During this time, we prepare your order for shipping. You will receive a confirmation email with tracking information once your order has been dispatched.

3. International Shipping

We offer international shipping to selected countries. If you are placing an order from outside of our primary shipping zones, please verify whether we ship to your country during checkout. International shipments may be subject to additional customs duties, taxes, or fees that are not included in our pricing. These fees are the responsibility of the buyer and vary depending on your country’s regulations.

4. Shipping Fees

Shipping fees are calculated based on the destination, shipping method selected, and the total weight of your order. All shipping costs will be displayed at checkout before you complete your purchase.

5. Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number that you can use to monitor the status of your delivery. You can track your shipment via the shipping provider’s website or the tracking portal linked in your confirmation email.

6. Undeliverable Packages

In the event that a package is undeliverable due to incorrect shipping details or inability to receive the package, the order may be returned to us. If this occurs, we will contact you to verify the shipping address and arrange for reshipment. Please ensure that your shipping address is correct to avoid delivery issues.

7. Returns and Refunds

We accept returns for items within 30 days of purchase. If you are unsatisfied with your order or need a different size or color, please return the original item for a refund, and place a new order on our website. Items must be returned in their original condition, unused, and with all tags attached.

Once we receive and inspect the returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used at the time of purchase. Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer.

8. Lost or Stolen Packages

Protective Sunwear is not responsible for lost or stolen packages once they have been shipped and marked as delivered by the carrier. If your package is marked as delivered but has not been received, we recommend contacting the shipping carrier directly for assistance.

For any questions or further assistance, please reach out to our customer support team at contact@protectivesunwear.com. We are here to help with any shipping inquiries or issues you may have.