Payment
At Protective Sunwear, we strive to provide a secure and seamless shopping experience for all our customers. This Payment Policy outlines the accepted methods of payment and important details regarding transactions on our website.
1. Accepted Payment Methods
We accept the following major credit cards for purchases made on our website:
- Visa
- Mastercard
- American Express
- Diners Club International
- JCB
These payment methods offer secure transactions and immediate order processing, ensuring that your purchase is confirmed as soon as payment is completed.
2. Secure Transactions
We take the security of your personal and payment information very seriously. All transactions on protectivesunwear.com are processed through a secure payment gateway, which encrypts your payment details using industry-standard SSL (Secure Socket Layer) technology. This ensures that your sensitive information is protected and not accessible by any unauthorized parties.
3. Payment Verification
For your protection and to prevent fraudulent activity, we may need to verify certain payment details or request additional information before processing large orders or international shipments. If verification is required, our customer service team will reach out to you promptly. This may result in a short delay in order processing until verification is complete.
4. Currency
All prices on protectivesunwear.com are listed in the currency specified at checkout based on your location. Transactions will be processed in the same currency as indicated during the checkout process. Please note that exchange rates may vary if you are purchasing from outside your local region, and your bank may charge additional fees for international transactions.
5. Payment Issues
If there is an issue with processing your payment or if your transaction is declined, please check the following:
- Ensure that your payment details are correct.
- Confirm that your credit card has not expired.
- Verify that your card has sufficient funds and is authorized for online purchases.
- Check with your bank or credit card issuer to resolve any issues on their end.
If the issue persists, feel free to contact our customer service team at contact@protectivesunwear.com for assistance.
6. Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email containing your order details, including items purchased, shipping information, and payment confirmation. If you do not receive this email, please check your spam or junk mail folder, or contact us at contact@protectivesunwear.com for further assistance.
7. Refunds
In the event of a refund, we will issue the refund to the original payment method used during the purchase. Refunds will be processed within 5-7 business days after the returned item is received and inspected. Please allow additional time for your bank or credit card provider to process the refund on their end.
For any further questions or concerns regarding payments, please contact us at contact@protectivesunwear.com. We are here to assist you with any payment inquiries you may have.